Customer Service & Administration Manager

Job No: RS36744
Location: Shell Harbour/Wollongong

  • EARN $50,000 - $60,000 pa + Super + Potential for Bonuses 

  • Freight & Logistics Consultancy | Work with Large Shipping Partners 

  • Utilise Your Previous Experience in this Varied & Challenging Role 

About The Company 

Our client is a freight and logistics consultancy company, committed to integrating the highest quality customer service with world-class carriers and transportation services. Our client's commitment is to serving customers and exceeding their expectations, which is the philosophy that guides their entire business.

About The Opportunity

They are looking for a Customer Service & Administration Manager to join their company in the Shell Harbour/Wollongong region. 

In this role, some of your responsibilities will include:

  • Daily reporting of shipments in transit 
  • General administration and customer service duties 
  • Proactively informing customers on shipments status 
  • Providing consultive advice to customers as to the best carrier to use 
  • Booking, tracking and quoting for shipments with various freight carriers

About You 

The successful candidate will have:

  • Previous administration and customer service experience 
  • Previous experience or knowledge with freight logistics 
  • Excellent written and verbal communication skills 
  • Strong problem-solving skills and attention to detail 
  • Proficiency with Microsoft Office including Microsoft Excel
  • Ability to use computerised systems and complete reporting

What's in it for You?

  • Generous Salary + Super + Use of a Company Laptop & Phone
  • Join a Small Friendly Team | Varied & Challenging Role
  • Established Organisation with a Positive Outlook on Expanding 
  • Quarterly Reviews with Personalised Incentives based on Your Motivations

Apply today and don't miss out starting this exciting opportunity as soon as possible!


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