Based in Melbourne our client is a trusted advisor of software and software services to Australian Financial Service Licensee holders. Their solutions are software, and payment gateways that are customised to the financial planning industry. They are a fast-growing company looking for an exceptional person to join a team of industry professionals.
They are looking for a Tier 2 Support Agent to join their company in Melbourne CBD, VIC with the potential to earn a Negotiable Salary Based on Experience + Superannuation.
The position of a Tier 2 Support Agent will be based in a small team, continuously meeting and
exceeding customer expectations. Through effectively communicating complex/technical solutions to non-technical users, whilst steadily working through assigned tickets to ensure SLA’s are adhered to.
The successful candidate will have:
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