Customer Service Administration Assistant

Job No: RS28295
Location: Braeside, VIC.

  • EARN Up To $41,000 p.a. | $41,000 + Super (As a Starting Wage)

  • Join an Established, Successful and Growing Mattress Manufacturer 

  • Fulfilling and Rewarding Role with Work Life Balanced Highly Valued

  • Finish At 3 pm Every Friday | Enjoy Long Weekends!

  • Training & Development On Offer | Young, Fun & Supportive Team

Our Client

Our client is a highly successful mattress manufacturing company who supply their products to retailers throughout South/East Australia. They are a family owned and run business with a focus on providing exceptional service & products. 

The Opportunity

Our client is seeking an Administration and Customer Services Assistant to join their firm in Braeside, VIC, with the potential to earn Up To $41,000 p.a. + Superannuation | Commensurate with Experience.

The primary purpose of this position is to ensure the smooth running of reception and complete general administrative duties.

Reporting directly to the Partners some of your responsibilities include:

  • Ensure the reception area is kept neat and tidy and be the first point of contact for clients and visitors.
  • Attend to and manage incoming calls
  • Receive company emails and emailed customer orders,
  • Provide excellent phone-based customer service and respond to customer queries including order status, stock availability and delivery ETA,
  • Process customer deliveries and invoices,
  • Be able to build strong interpersonal relationships with customers and be willing to work closely as part of a team,
  • Have strong administration and organisational skills and attention to detail


To be successful in this role you will have 2+ years experience in a similar position & have a clear and professional phone manner and first class customer service attitude. Additionally, you must be computer literate and be able to demonstrate proficiency with the Microsoft suite. 

This position would suit someone who is friendly, reliable and someone who would enjoy assisting clients with their needs. 

Apply today and don't miss out starting this great opportunity to join a great team as soon as possible!



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